Policies

Here at Grace Digital, we are committed to providing you the highest quality of service. Below is a list of links that should answer any questions that you might have about our company policies. If you search below and find that your still have questions or are unable to find your answer don't hesitate to call us @ 1-800-461-1975

Shipping Policy

All orders placed and received before, 10:00 a.m. EST Monday through Friday will be shipped the same day. All orders received after 10:00 a.m. EST will ship the following business day. Shipping charges will be automatically calculated based on current DHL shipping rates for the applicable level of service, and added to your order. For frequently asked questions on shipping please CLICK HERE.

Payment Terms

Grace Digital Inc. Online Store accepts Visa and Master Card. COD orders are not accepted. Orders placed from outside Canada will only be accepted when paid for in CDN funds. Grace Digital Audio reserves the right to refuse any order.

30-Day Money Back Guarantee

We back all our shippable products with a "no questions asked" 30-Day Money Back Guarantee. If you are dissatisfied for any reason just call Customer Service at1-800-461-1975 for a return authorization number. Return shipping costs are the customer’s responsibility.

1 Year Warranty

Grace Digital Audio offers a limited 1 year warranty with proof of purchase. Return shipping costs are the customer’s responsibility.

Proposition 65

The products sold on this may contain chemicals listed in Proposition 65 that may be known to cause cancer, birth defects or other reproductive harm.

 


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© 2010 Grace Audio Digital Canada
Lectron Radio Sales Ltd.
655 The Queensway, Units 11-15
PO Box 1177, Peterborough, Ontario
Canada, K9J 7H4


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